Appreciate Me!

A thank you goes a long way with your friends, family, customers, associates, etc. Did you know that January has more customer appreciation celebrations days than most other months? Here they are for January 2010 and ways to celebrate them.

National Thank Your Customers Week – Jan 4-8 or Jan 7-12

Whichever week it is, it is a time to celebrate with your customers. If you did a card campaign (like SendoutCards) for the holidays, now is the time to pick up the phone and personally thank your customers. Or, if budgets permit, take your top customers out for lunch as a thank you. Get your employees and ask for suggestions to celebrate this week.

Customer Service Day – January 17

Use this Day to for customer appreciation and to celebrate with your employees. Invite your customers for a celebration. Give them a small token of appreciation or give them a free offer. Celebrate with your employees and talk about the customer service initiatives you plan throughout the year.

Get to Know Your Customer Day – January 21 (3rd Thursday of every Quarter)

This one is fun because you can really create a buzz with your customers. If you have a Facebook Fan Page, ask them to share one thing you never would have guessed about them. Or, ask them to share what one sentence about their businesses so that other fans can learn about your community. Or, have employees share with their customers that it’s “Get to Know Your Customer Day” and have them ask what is the number one reason they shop there.

Building customer relationships is a must this day and age. Customers wanna’ have fun with you and these special holidays allow us to show them how much we care. Find a good promotional products company like AttaBoy! Solutions. Start tracking these holidays and others using a Customer Promotion Calendar. Happy Customer Relationships to you this year!

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Norma is an innovative Customer Experience Strategist, Business Coach, Blogger and Speaker. Her goal is to inspire business owners to captivate their customers and turn them into raving fans so that their businesses can experience increased profits and more fun.  Contact Norma at (480) 694-6940 or by email at norma@captivatedcustomers.com

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