Comments on: 3 Customer Service Myths to Forget http://www.captivatedcustomers.com/2009/12/01/3-customer-service-myths-to-forget/ The blog to help you build customer experiences that drive customer loyalty & retention Wed, 19 Oct 2011 18:42:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Tweets that mention 3 Customer Service Myths to Forget | Customer Service SMARTS -- Topsy.com http://www.captivatedcustomers.com/2009/12/01/3-customer-service-myths-to-forget/comment-page-1/#comment-56 Tweets that mention 3 Customer Service Myths to Forget | Customer Service SMARTS -- Topsy.com Wed, 02 Dec 2009 17:12:49 +0000 http://www.captivatedcustomers.com/?p=847#comment-56 [...] This post was mentioned on Twitter by Parature and Tom Trush, Norma Huibregtse. Norma Huibregtse said: 3 Customer Service Myths to Forget - My latest blog post http://bit.ly/7fwAQ0 [...] [...] This post was mentioned on Twitter by Parature and Tom Trush, Norma Huibregtse. Norma Huibregtse said: 3 Customer Service Myths to Forget – My latest blog post http://bit.ly/7fwAQ0 [...]

]]> By: NormaH http://www.captivatedcustomers.com/2009/12/01/3-customer-service-myths-to-forget/comment-page-1/#comment-54 NormaH Wed, 02 Dec 2009 00:20:12 +0000 http://www.captivatedcustomers.com/?p=847#comment-54 Thanks Steve. It's too bad companies don't pay enough attention to the little things that are big to us! Thanks Steve. It’s too bad companies don’t pay enough attention to the little things that are big to us!

]]> By: Steve Broe http://www.captivatedcustomers.com/2009/12/01/3-customer-service-myths-to-forget/comment-page-1/#comment-53 Steve Broe Tue, 01 Dec 2009 19:45:56 +0000 http://www.captivatedcustomers.com/?p=847#comment-53 Great insight, Norma. I left Costco for good about 8 years ago when I had a terrible customer service moment. I haven't had a reason to return since. Steve Great insight, Norma. I left Costco for good about 8 years ago when I had a terrible customer service moment. I haven’t had a reason to return since.

Steve

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